Our services

We offer you different implementation and training solutions, as well as technical support in Spanish so that you can take full advantage of all the benefits of WinSPC software.

Solutions Delivery

We accompany you throughout the WinSPC implementation process, from project planning to integration with other systems and data import.

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Training

We provide you with the knowledge and tools necessary for all your staff to be able to get the most out of using an SPC system in real time.

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Technical support

We offer you different alternatives to support you in solving problems, as well as to keep your system always up to date and with the latest updates.

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Our services

Authorized distributors of WinSPC and Ignition

We have more than 20 years of experience in improving quality processes, especially for the manufacturing industry that requires high quality standards and cost efficiency.

Solution Delivery

We accompany you throughout the entire WinSPC implementation process, from project planning to integration with other systems and data import.

Implementation and configuration

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  • WinSPC system installation
  • WinSPC system configuration
  • Part/process modeling
  • Connection to measuring devices/instruments
  • Alarms, alerts and trends
  • Custom Reports
  • Control Boards / Custom Dashboards
  • Trainings

Integration and Modules

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  • Integration with ERP (SAP, Oracle, others)
  • Custom integration with other systems
  • BI module: integration with business intelligence (SAP BO/BI, Power BI, Tableau)
  • AQL / Military Standard Module: Batch Inspection
  • Scheduler Pro Module – Automatic Pickup Scheduling
  • Mobile Application / App
  • Module for connection to OPC UA

Systems Consulting and Evaluation

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  • Integration with ERP (SAP, Oracle, others)
  • Custom integration with other systems
  • BI module: integration with business intelligence (SAP BO/BI, Power BI, Tableau)
  • AQL / Military Standard Module: Batch Inspection
  • Scheduler Pro Module – Automatic Pickup Scheduling
  • Mobile Application / App
  • Module for connection to OPC UA

Software validation (IQ, OQ, PQ)

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  • Documentation for IQ OQ validation for FDA
  • Implementation validation for IATF 16949

Training

We provide you with the knowledge and tools necessary for all your staff to be able to get the most out of using an SPC system in real time.

SPC Fundamentals

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At the end of the course, the participant will understand the statistical principles necessary for process control, and will be able to interpret any control chart, histograms, capacity studies (Cp, Cpk, Pp, Ppk), Pareto charts, cause and effect diagrams. and more.
This class is aimed at anyone who wants to acquire knowledge of SPC tools and make decisions based on data.

WinSPC for Operators

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Upon completion of the course, the operator will be able to:

  • Capture data manually, automatically and scheduled
  • React to an Out of Specification and Out of Control Alarm/Alert
  • Understand trends and charts in real time

WinSPC for Analysts and Engineers

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The engineer / supervisor / quality auditor at the end of the course will be able to:

  • Perform trend analysis and decision making
  • Generate Reports and Quality Certificates, either internal or for clients
  • React to a customer complaint immediately
  • Monitor through control boards / Dashboard and Plant Monitor in Real time

WinSPC for Administrators

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The administrator / engineer at the end of the course will be able to:

  • Successfully implement and maintain WinSPC software
  • Configuration of Parts, Variables, Attributes, Visual aids, Collection Plans, connection with measuring devices / instruments
  • Configuration of Alarms, Alerts and corrective actions
  • Management of users and workstations
  • System maintenance

WinSPC for Managers

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At the end of the course, Quality Managers, Production Managers, Plant Managers, and Sector Managers will be able to make decisions based on WInSPC data to:

  • Reduce Scrap
  • Define reports and flow of controls
  • Calculate process and product quality costs

Advanced SPC

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At the end of the course, the participant will be able to master advanced statistics for quality and production control, aimed at analysis and decision making.

WinSPC for IT professionals

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After completing the course, the IT manager will be able to understand the architecture, installation and maintenance of the WinSPC software.

Basic Report Design in WinSPC

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The participant will be able to customize reports based on the information collected in WinSPC to:

  • Quality Certificates
  • Certificates of analysis for clients
  • Compliance with controls
  • Etc

Technical support

We offer you different alternatives to support you with our staff in solving problems, as well as to keep your system always working and up to date with the latest updates.

Support in Spanish, English, French, Italian and Portuguese

Via Web, Mail, Telephone

Product Updates

Multilevel Support Options

Options 24/7