Our services

We offer you different implementation and training solutions, as well as technical support in Spanish so that you get the most out of all the benefits of WinSPC software.

Solution Delivery

We accompany you throughout the entire WinSPC implementation process, from project planning to integration with other systems and data import.

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Training

We provide you with the knowledge and tools necessary for all your staff to be able to make the most of the use of an SPC system in real time.

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Technical support

We offer you different alternatives to support you with our staff in solving problems, as well as to keep your system always working and up to date with the latest updates.

Learn more.

Our services

WinSPC and Ignition Authorized Distributors

We have more than 20 years of experience in improving quality processes, especially for the manufacturing industry that requires high quality standards and cost efficiency.

Solution Delivery

We accompany you throughout the entire WinSPC implementation process, from project planning to integration with other systems and data import.

Implementation and configuration

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  • WinSPC system installation
  • WinSPC system configuration
  • Modeling of parts / processes
  • Connection to measuring devices/instruments
  • Alarms, alerts and trends
  • Custom Reports
  • Dashboards / Custom Dashboards
  • Trainings

Integration and Modules

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  • Integration with ERP (SAP, Oracle, others)
  • Custom integration with other systems
  • BI module: integration with business intelligence (SAP BO/BI, Power BI, Tableau)
  • AQL / Military Standard Module: Batch Inspection
  • Scheduler Pro module: automatic collection scheduling
  • Mobile Application / App
  • Module for connection to OPC UA

Systems Consulting and Evaluation

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  • Integration with ERP (SAP, Oracle, others)
  • Custom integration with other systems
  • BI module: integration with business intelligence (SAP BO/BI, Power BI, Tableau)
  • AQL / Military Standard Module: Batch Inspection
  • Scheduler Pro module: automatic collection scheduling
  • Mobile Application / App
  • Module for connection to OPC UA

Software validation (IQ, OQ, PQ)

More Information
  • Documentation for IQ OQ validation for FDA
    Implementation validation for IATF 16949

Training

We provide you with the knowledge and tools necessary for all your staff to be able to make the most of the use of an SPC system in real time.

SPC Basics

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Upon completion of the course, the participant will understand the statistical principles necessary for process control, will be able to interpret any control chart, histograms, capacity studies (Cp, Cpk, Pp, Ppk), Pareto charts, cause and effect diagrams and more.
This class is for anyone who wants to learn SPC tools and make data-driven decisions.

WinSPC for Operators

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Upon completion of the course, the operator will be able to:

  • Capture data manually, automatically and scheduled
  • React to an Out of Specification and Out of Control Alarm / Alert
  • Understand trends and graphs in real time

WinSPC for Analysts and Engineers

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The quality engineer / supervisor / auditor at the end of the course will be able to:

  • Perform trend analysis and decision making
  • Generate reports and quality certificates either internally or for clients
  • React to a customer complaint immediately
  • Monitor through control panels / Dashboard and Plant Monitor in real time

WinSPC for Administrators

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The administrator / engineer at the end of the course will be able to:

  • Successfully implement and maintain WinSPC software
  • Configuration of Parts, Variables, Attributes, Visual aids, Collection Plans, connection with devices / measuring instruments
  • Configuration of Alarms, Alerts and corrective actions
  • Manage users and workstations
  • System maintenance

WinSPC for Managers

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Quality Managers, Production Managers, Plant Managers, Sector Managers at the end of the course will be able to make decisions based on WInSPC data to:

  • Reduce Scrap
  • Define reports and control flow
  • Calculate process and product quality costs

Advanced SPC

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At the end of the course, the participant will be able to master advanced statistics for quality and production control, oriented towards analysis and decision making.

WinSPC for IT professionals

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The IT manager after completing the course will be able to understand the architecture, installation and maintenance of the WinSPC software.

Design of Basic Reports in WinSPC

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The participant will be able to customize reports based on the information collected in WinSPC to:

  • Quality Certificates
  • Customer Analysis Certificates
  • Compliance controls
  • Etc

Technical support

We offer you different alternatives to support you with our staff in solving problems, as well as to keep your system always working and up to date with the latest updates.

Support in Spanish, English, French, Italian and Portuguese

By Web, Mail, Telephone

Product Updates

Multilevel Support Options

24/7 options

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